Articles & Insights

Google reviews have become one of the first things prospective patients check before booking. This article outlines a practical, team-wide system for earning more honest reviews — from asking at the right moment to removing friction and using feedback to improve the practice.

Great dentistry alone doesn't fill a schedule. We look at how dental practices attract new patients through community relationships, local marketing, better phone handling, and experiences worth recommending.

Opening a practice takes more than clinical skill. This guide walks through the planning that sets a new dental practice up to succeed — studying the local market, choosing a location, building a realistic business plan, and assembling the right team.

Selling a dental practice to a Dental Service Organisation (DSO) can appear to be an attractive financial opportunity for practice owners.

Starting a dental practice can be an exciting opportunity, but success depends on much more than simply following the advice of another successful dentist.

In discussions of financial management in dentistry, Dr. Scott Leune explains that the financial success of a dental practice is determined not only by its annual revenue, but also by its profitability, overhead, and financial efficiency.

Social media, local SEO, online reviews, and content marketing have become essential channels between dental professionals and their communities. We examine the strategies driving patient acquisition today — and the ethical boundaries every practice must respect.

In episode 69 of the Dental CEO Podcast, Dr. Scott Leune interviews Dr. Ramin Tabib and Dr. Elisa Mello — a couple who, after 32 years of practising together in New York City, chose to completely reinvent their practice instead of preparing for retirement.

"Lean production" — or Kaizen — has driven Toyota's success for decades and transformed industries worldwide. In this article, we explore how Canadian dental practices can apply the same philosophy to reduce waste, shorten wait times, and build a more patient-centred clinic.